This policy covers novelcarbon.com only.
We collect personal data only when you submit it directly to us — specifically, the name, company, email address, and message you enter in our contact form. We don't run user accounts, a shopping cart, or payment processing, so we don't collect passwords, payment details, or government ID numbers.
Solely to respond to your inquiry and to follow up with you about it. We don't use it to personalize ads, build a marketing list, or profile your behavior across other sites.
Form submissions are processed by our hosting provider, Netlify, over an encrypted (HTTPS) connection, and delivered to our team by email. We don't maintain a separate customer database — your message and contact details are what we hold, nothing more.
We don't sell, rent, or trade your personal data. We don't share it with third parties except the service providers that operate this site on our behalf (currently Netlify, for hosting and form delivery), and except where required by law.
This site is directed at business and institutional visitors and is not intended for children. We do not knowingly collect personal data from anyone under 13 years old. If you believe a child has submitted information to us, contact us and we'll remove it.
You can ask us to delete any information you've submitted, or ask what we hold about you, by reaching out through our contact form. We keep inquiry data only as long as needed to respond and follow up.
If we change this policy, we'll update the date at the top of this page. Continued use of the site after a change means you accept the revised policy.
Questions about this policy can be sent through our contact form.
By visiting novelcarbon.com, you agree to these Terms. If you don't agree, please don't use the site.
Novel Carbon owns and operates novelcarbon.com. All content on this site — text, graphics, data, and design — is owned by Novel Carbon or used under license, unless stated otherwise, and is protected under applicable copyright law.
You're welcome to reference or link to this site for legitimate business, journalistic, or research purposes. Reproducing, scraping, or redistributing substantial content from this site — including the technical performance data — for a competing commercial purpose isn't permitted without our written consent.
Unlike many sites, we don't run analytics or track your browsing behavior across this site. See our Cookies Policy for exactly what we do and don't do.
Performance figures on this site (material properties, structural data, comparative benchmarks) reflect internal validation and testing under stated conditions. They describe the material's demonstrated capabilities, not a binding specification for your specific application — actual performance can vary with formulation, processing, and use case. Treat figures here as a starting point for discussion, not a data sheet to build against without confirming directly with us.
This site and its content are provided "as is," without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. Novel Carbon does not warrant that the site will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Novel Carbon is not liable for indirect, incidental, or consequential damages arising from your use of this site. Nothing here limits liability that cannot lawfully be limited in your jurisdiction.
You agree to hold Novel Carbon harmless from claims arising out of your misuse of this site or violation of these Terms.
These Terms are governed by the laws of the jurisdiction in which Novel Carbon is incorporated, without regard to conflict-of-law principles. (To be finalized with counsel once the entity's jurisdiction of incorporation is confirmed.)
We'd rather resolve a disagreement directly — please contact us first. If that doesn't work, disputes will be handled through the courts or arbitration venue applicable to Novel Carbon's jurisdiction of incorporation.
We may update these Terms from time to time; the date at the top of this page reflects the latest revision.
This site does not use analytics, advertising, or tracking cookies, and does not build a profile of your visit.
We aim for this site to conform to WCAG 2.1 Level AA. Our main site (novelcarbon.com) includes a text size, contrast, and link-underline control, available via the icon in the bottom corner of the screen there; we're extending the same control to this page and continuing to review the site's structure and content for accessibility.
If you hit a barrier anywhere on this site, please tell us through the contact form — accessibility feedback gets priority attention.